Return Policy
Last updated:
Our Satisfaction Guarantee
At AttuneEating, we are committed to your satisfaction with our mindful eating coaching programs. We stand behind the quality of our services and offer a comprehensive satisfaction guarantee to ensure you feel confident in your investment.
30-Day Money-Back Guarantee
We offer a full 30-day money-back guarantee on all our coaching programs. If you are not completely satisfied with your coaching experience within the first 30 days of enrollment, we will refund your full payment, no questions asked.
How to Request a Refund
To request a refund, please follow these steps:
- Contact our customer service team at support@xibnarexshik.world or +16469439160
- Provide your order number and reason for the refund request
- Our team will process your refund within 5-7 business days
- The refund will be credited to your original payment method
Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
- Request the refund within 30 days of your initial enrollment
- Have not completed more than 50% of the program sessions
- Provide a valid reason for your dissatisfaction
- Not have violated our Terms of Use or Code of Conduct
Non-Refundable Items
The following items are non-refundable:
- Coaching sessions already completed
- Digital materials and resources downloaded
- Lifetime access memberships after 30 days
- Promotional or discounted programs (unless otherwise specified)
- Programs purchased more than 30 days ago
Refund Processing
Once we receive your refund request, we will:
- Verify your eligibility for a refund
- Process your refund within 5-7 business days
- Credit the amount to your original payment method
- Send you a confirmation email with refund details
Please note that depending on your financial institution, it may take an additional 3-5 business days for the refund to appear in your account.
Partial Refunds
Partial refunds may be issued in the following circumstances:
- You have completed some sessions but wish to discontinue the program
- You have accessed digital materials but are within the 30-day window
- You have received a discount or promotional offer
The amount of the partial refund will be calculated based on the number of sessions completed and materials accessed.
Program Modifications
If you wish to modify your program rather than request a refund, we offer the following options:
- Switch to a different coaching program (credit applied to new program)
- Pause your program for up to 3 months without losing your progress
- Change your coaching schedule or session frequency
- Request a different coach if you feel there's a personality mismatch
Cancellation Policy
You may cancel your coaching program at any time. However, cancellations are subject to the following terms:
- Cancellations within 30 days of enrollment are eligible for a full refund
- Cancellations after 30 days are non-refundable
- You will retain access to all materials and resources you have already received
- Cancellation requests must be submitted in writing to support@xibnarexshik.world
Subscription Programs
If you have enrolled in a subscription-based coaching program, you may cancel your subscription at any time. Your cancellation will take effect at the end of your current billing cycle. No refunds will be issued for partial months.
Dispute Resolution
If you have a dispute regarding a refund or return, please contact our customer service team:
Email: support@xibnarexshik.world
Phone: +16469439160
Address: 1115 Broadway 10 Floor, New York, NY 10010, United States
We will work with you to resolve any issues within 10 business days of receiving your dispute notice.
Chargeback Policy
If you initiate a chargeback through your credit card company without first contacting us, we reserve the right to:
- Suspend your account and access to our services
- Pursue legal action to recover chargeback fees and damages
- Report the chargeback to relevant payment processors
We encourage you to contact us directly to resolve any billing issues before initiating a chargeback.
Exceptions and Special Circumstances
We understand that life circumstances can change. If you have special circumstances that prevent you from completing your program, please contact us to discuss possible solutions, including:
- Medical emergencies or health issues
- Significant life changes or hardships
- Technical issues preventing program access
- Coaching quality concerns
Contact Information
For questions about our Return Policy or to request a refund, please contact us:
AttuneEating
1115 Broadway 10 Floor, New York, NY 10010, United States
Email: support@xibnarexshik.world
Phone: +16469439160
Policy Updates
We reserve the right to update this Return Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes your acceptance of the updated policy.
Compliance
This Return Policy complies with applicable consumer protection laws and regulations in the United States. We are committed to providing fair and transparent refund practices for all our customers.